Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.


Bushfires – Sydney
A state of emergency has been declared in New South Wales as Australian firefighters battle bushfires as conditions look set to deteriorate with high temperatures and strong winds expected to fan the flames in the coming days.  
Market Update: Earthquake in Wellington
A strong 6.5‐magnitude earthquake struck off New Zealand, jolting the national capital. The quake hit at 5:09pm (localtime) on Sunday 2 1 July, 57 kilometres south‐south‐west of Wellington.
Market Update: Tropical Cyclone Oswald
Tropical Cyclone Oswald has caused extensive damage and Crawford has mobilised its experienced adjusters to provide help to people and businesses badly affected by flooding.
Tropical Cyclone Oswald Update
The full scale of the flood crisis arising from ex Tropical Cyclone Oswald is beginning to emerge as water begins to recede. Thousands of homes have been inundated with water, 5000kms of road have been damaged, valuable farmland has been destroyed and the death toll from the floods has tragically risen to six people.
Market Update: Tropical Cyclone Oswald
A low pressure system associated with former Tropical Cyclone Oswald produced heavy rain last weekend. Bundaberg, in Northern New South Wales, has suffered extensive flooding and is largely inaccessible.
Market Update: Tropical Cyclone Oswald
At 1am on 22 January 2013, Tropical Cyclone Oswald made landfall in the south-western Cape York Peninsula in Queensland, between the remote aboriginal communities of Pormpuraaw and Kowanyama.
Market Update: Tasmania Bushfires
Bushfires continue to burn in parts of Tasmania but recent change in weather conditions has enabled the Fire Service to bring the majority of fires under control to the extent that there is no longer a threat to property. To date over 130 homes have been totally destroyed from Forcett to the Tasman Peninsula.
Market Update: Tasmania Bushfires
More than 100 buildings have been destroyed by fires, which continue to burn out of control in several areas of Tasmania. No deaths have been confirmed as a result of the bushfires but more than 7,000 hectares have been destroyed in the area of Bicheno.