Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.

Alerts

11/18/2016
Market Update: New Zealand Earthquake
Crawford & Company® has set up a quartet of claim hubs in CAT locations in central New Zealand as it responds to multiple claims from Monday’s 7.8 earthquake.  Crawford® is using these as hub sites from which adjusters are being deployed to the regions affected.
11/14/2016
Market Update: New Zealand Earthquake
A 7.5‐magnitude earthquake hit near Hanmer Springs on the South Island of New Zealand at 12:02 am. The earthquake struck 95km from Christchurch which is still recovering from the 2011 earthquake that killed 185 people and destroyed many buildings.
10/10/2016
Market Update: Hurricane Matthew
After tearing through the Caribbean, Hurricane Matthew has moved up the coast of the southeastern U.S., leaving a trail of coastal destruction, wind damage, and flooding.
10/07/2016
Market Update: Hurricane Matthew
A team of Crawford Global Technical Services® adjusters is in Miami, awaiting their first opportunity to travel to affected areas including the Bahamas, after Hurricane Matthew made a ‘direct hit’ into the island on Thursday
09/29/2016
Market Update: Crawford & Company® on Standby for Immediate Response as Tropical Storm Matthew Threatens Caribbean
Tropical Storm Matthew is now heading for the central Caribbean Sea and is forecast to strengthen into a hurricane later today or tonight, posing a threat to parts of the Caribbean basin and possibly parts of the U.S. later next week. Starting southeast of Puerto Rico and moving northwest, TS Matthew is producing heavy rain and strong winds. Tropical storm warnings have been issued for parts of the Lesser Antilles. Tropical storm watches have been issued for Aruba, Bonaire, and Curaçao, meaning storm conditions are possible in this area, in this case within the next 36-48 hours. TS Matthew could then threaten Hispañola, Jamaica or parts of eastern Cuba as soon as early next week, likely as a hurricane. As weather forecasters monitor the progress of Matthew, they are watching for impacts in the Caribbean Sea, Gulf of Mexico, Bahamas and U.S. East Coast.
02/22/2016
Cyclone Winston – Crawford Responds
Cyclone Winston brought winds of over 320km/h (200mph), torrential rain and waves of up to 12m (40ft) to Fiji.  Cyclone Winston has been described as the most powerful storm to hit the Islands and has tragically left at least 21 people dead.