Pre & Post Loss Services

Through decades of experience with hundreds of clients, we have identified the critical decisions and steps that must be undertaken in a pre-event environment for an effective response to optimize successful outcomes. We can customize these engagements to ensure quick, effective management of each and every event for our clients.  With our broad network - scalable to the largest disasters, Crawford has the resources to assist you.

Catastrophe Planning
We are the insurance industry's leading independent adjusting resource for claims management in response to natural and man-made disasters large or small.  Through decades of experience with hundreds of clients, we've seen what works ... and what doesn't.  We've identified critical decisions and steps that must be undertaken beforehand to more smoothly respond at the time of need.  Our experts can work with you to ensure that our response is in harmony with yours, thus minimizing duplication of effort and maximizing efficiency at a time when it's needed most.  In the end, our goal is to optimize successful outcomes for you and your customers through customizing our response to your needs and exposures, thus ensuring quick, effective management of each and every event. Learn more about services in your area.

Product Recall
A product recall is a request to return to the maker a batch or an entire production run of a product, usually due to real or perceived quality issues. The recall is an integral part of the effort to protect brand and corporate image. Handled well, the outcome can be an enhancement of brand image, increased customer satisfaction and limit potential liability. While the expense of the Recall can be costly to a company because they often entail replacing the recalled product or paying for consequential damages, it is often less than the damage caused to the brand name and reduced trust in the manufacturer.  When you're facing the potential of a mass tort or catastrophic liability loss, an immediate and effective response is crucial. Crawford & Company can provide a global rapid-response to the event through our network. Our team has the experience and expertise to meet your emergency response needs and manage all aspects of the Recall. Learn more about services in your area.